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Terms & Conditions


1.1 The present document includes General Terms & Conditions for the use of the website (hereinafter referred to as “General Terms & Conditions”) establishes the conditions in which each individual can visit or access (called the “Website”), or can use in any way the services offered through the site.

1.2 is the official website of Hotel New Montana Srl, Romanian legal entity, headquartered in Sinaia city, Prahova County, registered at the Trade Register under nr. J29/804/2016, unique registration code 28876885.

2.1 The services of the Website are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using the Sites, you represent that you are of sufficient legal age to use the Website and to create binding legal obligations for any liability you may incur as a result of the use of the Website. You also warrant that you are legally authorized to make the travel reservations and purchases for either yourself or for another person for whom you are authorized to act.

2.2 Users of the Website are expressly prohibited from using both the Website and the information provided through it, for the purpose of uploading, downloading, publishing or transmitting any information whose content is illegal or contrary to morals and public order ( for example: it is defamatory, offensive, threatening, abusive, vulgar, obscene, affects the right to privacy of other people, encourages violence or racial hatred, ethnicity or has an intimidating character).

2.3 The content of the Website, regardless of the area in which it is located on the Website and regardless of the type, may be used exclusively for personal purposes, defined according to this document as purely non-commercial purposes, without any direct or indirect intention to make a profit or gain. any kind of such use. Any use of the Content by third parties for any purpose other than personal may be made only with the written, express and prior consent of Hotel New Montana Srl.

2.4 It is forbidden to rent or license / sublicense a material from the Website in whole or in part.

2.5 You may not use this Website in any way that causes or may cause damage to the Website or impair the availability or accessibility of the Website.

2.6 You may not use this Website to copy, store, host, transmit, send, use, publish or distribute any material consisting of (or uses links to) any type / spyware, computer virus / viruses, Trojan horse , worm, keystroke logger, rootkit or equivalent, and any other computer program that is deliberately malicious.

2.7 Furthermore, you agree that you will not use our Sites for any purpose that is illegal, unlawful, or prohibited by these Terms and Conditions.

2.8 You may not use our Website in any threatening, libelous, slanderous, defamatory, obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right in our sole discretion to revoke or deny your access to our Website, including, without limitation, if you violate any of the provisions of these Terms and Conditions.

2.9 You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

2.10 We reserve the right, at our discretion, to change and or modify portions of these Terms and Conditions at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting; therefore, please check these Terms and Conditions periodically for changes. We will display the effective date of these Terms and Conditions at the top of this page.

3.1 Hotel New Montana Srl cannot be held liable in any way to any User who uses the Website or its Content, other than within the limits of the provisions set forth in the General Terms and Conditions.

3.2 Access to the Website by the User does not give him any right to download or modify in part and / or in whole Content, to reproduce in part or in full the Content, to copy, or to exploit any Content in any other way to transfer to any third party any Content over which it has and / or has gained access, under an agreement of use, without the prior written consent of Hotel New Montana Srl.

3.3 The website may contain related links (called hyperlinks or links), which allow automatic connection to various Internet sites. These related sites are the property of third parties and are managed by them. Hotel New Montana Srl is not responsible for the content, quality or nature of other sites that are accessed through links in the Content, regardless of the nature of these links. For those sites, the responsibility lies entirely with their owners.
3.4 Hotel New Montana Srl is exempt from any liability for the use of the sites and / or the Content transmitted to a User, by any means (electronic, telephone, etc.), through the sites, e-mail or an employee of Hotel New Montana Srl, when this use of the Content may or does cause damage of any kind to the User and / or any third party involved in this transfer of Content.

3.5 Hotel New Montana Srl does not offer any direct or indirect guarantees such as:

(i) The Website will be in accordance with the requirements of the User;
(ii) The Website will be uninterrupted, secure or error free of any kind.

3.6 Hotel New Montana Srl does not assume any obligation and does not guarantee, implicitly or expressly, the content of any kind of the Website, or for all the content offered to the User.

3.7 Hotel New Montana Srl will make every reasonable effort to ensure the accuracy and timeliness of the information presented on the Websites and will endeavor to correct errors and omissions as soon as possible.

3.8 Hotel New Montana Srl does not assume any obligation and does not guarantee, implicitly or expressly, the content of any kind of the Website, or for all the content offered to the User. Hotel New Montana Srl will make every reasonable effort to ensure the accuracy and timeliness of the information presented on the Websites and will endeavor to correct errors and omissions as soon as possible.

4.1 These General Terms and Conditions are subject to Romanian law. Any disputes between Hotel New Montana Srl and Users will be settled amicably or, if this is not possible, the disputes will be resolved by the competent courts.

4.2 If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.

Reservation Policy
For reservation guaranty, full payment is necessary. The credit card will be charged at the moment of the reservation.
Your reservation is guaranteed until arrival. In case of no-show payment is not refundable and the room will be no longer available after 02:00 AM.

Check-in/Check-out Times
Check-in time starts at 15:00PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request and subject to availability. Additional charges may apply.

Payment Policy
Payment is required upon check-in. We accept cash, credit/debit cards, and bank transfers. A valid government-issued ID is required at check-in. A pre-authorization hold may be placed on your credit/debit card for incidentals.

Cancellation Policy
The guest will be charged the total price of the reservation if they cancel anytime.
If the guest doesn’t show up, they’ll be charged the total price of the reservation.

Smoking Policy
Smoking is strictly prohibited in all indoor areas of the hotel. A cleaning fee will be charged to guests who violate this policy. Designated outdoor smoking areas are available.

Pet Policy
Pets are not allowed in the hotel premises unless they are registered service animals. Additional charges may apply for cleaning or damage caused by pets.

Damage Policy
Guests will be held responsible for any damage caused to hotel property during their stay. Any charges for damage will be charged to the guest’s credit card on file.

Lost and Found Policy
The hotel is not responsible for any lost or stolen items. Please ensure that you secure your valuables in the in-room safe or at the front desk.

Parking policy
Parking services are paid individually at the self-service payment machine in the parking lot. The parking spaces are limited and available on a first-come, first-served basis. Parking reservations are not possible.
Parking rate: 15 lei/hour (1-2 hours), 40 lei/24 hours (24 hours – parking without exit).

Safety and Security
Guests are responsible for their own safety and security during their stay at the hotel. Please be aware of your surroundings and report any suspicious activity to hotel staff immediately.
By booking a reservation at Alexandrion Experience, you agree to abide by the above terms and conditions. We reserve the right to refuse service to any guest who violates these policies. Thank you for choosing Alexandrion Experience, we hope you enjoy your stay.